Repair Device
Welcome to Apple Authorized Service Provider
Here’s how it works
How can we help you?
5 Lakh+ Happy customers
Good staff. I wanted to replace my iPhone adapter under warranty and it’s done in 15 min. Satisfied with service
Very efficient and polite staff. They do their best to address the issues asap. Got motherboard replaced in 3-4 working days. You people deserve 5 stars.
Thank you so much for helping. Visited the Maple service centre. Appreciate Amit mandal who helped me very well. Had a great experience by this person. Nice to meet with you. Thanks for supporting very well great day.
Service was amazing everything done was on point and within expected time really happy from the service.
FAQs
Is Maple an Apple Authorised Service Center?
Yes, Maple is an Apple Authorised Service center in Mumbai and Mangalore. All our technicians are Apple experts, and we use only genuine Apple parts.
How can I opt for Maple's Pick up and Drop Service?
You can visit our the service page or call at 63660 63660 to schedule your device pick up.
Can I opt for the pick up and drop service even if the device isn’t purchased from Maple?
Yes, every Apple user can avail of the pick up and drop service from Maple.
Can I visit any store and opt for Maple Pick up and Drop service?
You may visit the nearest Maple store if you need assistance with creating a pickup and drop request or you can call us at 63660 63660.
Are there any charges for Maple’s Pick up and Drop service?
We provide service with charges. In case you wish not to repair the Apple device at our service center, there will be a handling and inspection fee of INR 1250 for iPhones, watches, AirPods, HomePods and accessories, and INR 2700 for Macs and iMacs levied.
Are there any charges to repair an Apple device that is out-of-warranty?
For out-of-warranty devices, there is an inspection/diagnosis charge. There could be additional charges for components if it’s a hardware problem. You can visit our iPhone repair centre for more details.
How many devices can be submitted at a time?
You can submit multiple devices. However, a new request must be created for each new device.
What if I don’t wish to pay for the repairs for my device that is out-of-warranty?
If you do not wish to repair your out-of-warranty device after receiving an estimate for the repair, we will deliver the product back to your address. However, you will have to pay inspection & handling fees.
What if my location is not displayed after I enter my PIN code?
Currently, we provide our pick-up and drop service for the MMRDA region only. We have Apple service centers in Mumbai & Mangalore.
How do I locate the serial number of my Apple device?
You can easily trace the serial number of your device by clicking here and following the steps mentioned.
Do I have to switch off the ‘Find My iPhone/Mac’ option while submitting my device for repairs?
Yes, as per the Apple Support System, your device can be serviced only when it is at the service center and free of user restrictions.
How long does it take for my device to be delivered?
Usually, your device will be repaired and delivered within 2 days. There could be a delay in case certain parts of your device need to be replaced as they would have to be ordered from Apple.
Is it safe to handover the device to the Pickup and Drop agent?
Maple is completely responsible for your device. You can be rest assured, your device is in safe hands. All devices are immediately sent to our Apple repair center in Mumbai.